Are you passionate about art, film, and creative technology? We are seeking an organised and detail-oriented Marketing and Communications Assistant to join our dynamic team 3 days a week. In this exciting part-time role, you'll play a vital part in managing customer communications, assisting with impactful campaigns, and maintaining event listings that keep our audiences engaged. Your responsibilities will also include reporting, database management, and supporting content creation for our social media channels and website. 

Salary: £13,200 per annum (£22,000 pro rata)

Hours of Work: 21 hours per week (0.6 FTE). This may involve some occasional evening or weekend work, and hours can be flexible to accommodate this. 

Contract: Permanent

Closing Date: Monday 2 December 2024 at 23:59

Marketing & Communications Recruitment Pack (White Background)

Marketing & Communications Recruitment Pack (Colour Background)

Marketing & Communications Recruitment Park (Large Print)

• Assist the Marketing & Communications team with print campaigns by gathering content, proofreading materials, and coordinating with distributors (guidance provided).
• Help manage customer communications, ensuring event attendees receive updates about changes, cancellations, and waiting lists.
• Administer audience feedback surveys to collect valuable information from attendees.
• Collaborate with the Communications team to brainstorm and create engaging content for FACT’s social media channels.
• Work with colleagues and external partners to gather images, text and digital materials for Marketing and Development purposes
• Upload event details to FACT’s box office system (TicketSource) and website, including cinema listings and hires.
• Share relevant opportunities with partners and external networks.
• Assist in compiling reports on public events and attendance figures.
• Help document FACT events for social media, working closely with the Digital Content & Marketing Officer.
• Monitor and respond to customer messages and reviews on FACT’s social media and Google platforms. 
• Support the Marketing & Communications and Development teams with press enquiries and previews, stakeholder visits, and database tasks.

The above should not be regarded as exhaustive or inclusive as there may be other duties associated with the post that FACT Liverpool will require the post holder to perform.

Essential skills and experience:

• Highly organised with the ability to multitask and prioritise workload and deadlines
• An ability to communicate with people at all levels both internally and externally
• Able to produce work to a high standard and have meticulous attention to detail
• Ability to create social media content 
• Demonstrable IT skills with a strong level of proficiency using Microsoft Office and Google Workspace
• Passion for art, film, culture and creative technology

Desirable skills and experience:

• Basic knowledge of Adobe Creative Suite, Google Analytics, Meta Business Suite, Mailchimp 
• Basic knowledge of website Content Management Systems (CMS)
• Basic knowledge of a Customer Relations Management (CRM) database

To apply, please complete the following two forms:

• Application Form
• Confidential Monitoring Form

Closing Date: Monday 2 December 2024 at 23:59

We are committed to providing equal access to everyone, so if you require any adjustments or help with the application or interview process, please contact: residency@fact.co.uk 
 

EVERYONE IS WELCOME

FACT Liverpool cares about diversity in the workplace and sector. We welcome applications from people of all backgrounds and particularly from candidates who have Black, Asian or Global Ethnic Majority heritage, who identify as disabled, LGBTQIA+, and/or who are from lower socio-economic backgrounds. You can read our policy for Equality, Diversity and Inclusion here: fact.co.uk/edi

DISABILITY CONFIDENT EMPLOYER

We are proud to be a disability confident employer which is a government scheme supporting employers in ensuring disabled people, and those with long term health conditions, are able reach their full potential within their organisation. The scheme will help us to ensure we are doing our very best in increasing our reach when recruiting and giving as many people as possible the opportunity to be a part of our team. All candidates will be asked if they wish to declare a disability on the application form for a vacancy at FACT Liverpool. You can read our Disability Confident Commitments in more detail here: fact.co.uk/disabilityconfident